Payment Policy

1. Accepted Payment Methods

JerseyZenith uses Stripe as its payment processing provider.

We accept major credit and debit cards supported by Stripe and enabled at our checkout.

Depending on availability, accepted payment methods may include:

• Visa

• Mastercard

• American Express

• Discover

• Other payment methods displayed at checkout

The payment methods available for your purchase will be displayed during the checkout process.

All transactions must be completed using an accepted payment method.

We do not accept cash payments, personal checks, or direct bank transfers unless specifically offered through our official checkout process.

2. Secure Payment Processing

Your payment security is important to us.

All online payments made through JerseyZenith are processed using Stripe's secure payment infrastructure.

Stripe provides payment processing technology designed to protect sensitive financial information and support secure online transactions.

Depending on our checkout integration, payment security features may include:

• Encrypted transmission of payment information.

• Secure payment processing infrastructure.

• Payment card security controls.

• Fraud detection and prevention measures.

• Additional payment authentication when required.

• Security measures designed to protect against unauthorized transactions.

Stripe maintains certification under the Payment Card Industry Data Security Standard (PCI DSS).

JerseyZenith does not intentionally collect or store customers' complete payment card numbers or card security codes in its own customer service records.

Payment information is handled by Stripe and applicable payment service providers in accordance with their security practices.

While we take reasonable precautions to protect transactions, no online payment system can guarantee absolute security.

3. Payment Currency

All product prices displayed on JerseyZenith are listed in United States Dollars (USD) unless otherwise indicated.

Payments are charged in the currency displayed during checkout.

If your card or payment account uses a different currency, your bank or payment provider may apply currency conversion rates or additional fees.

JerseyZenith is not responsible for independent currency conversion charges or international transaction fees imposed by your financial institution.

4. Payment Authorization and Confirmation

Payment must be successfully authorized before an order can proceed through our fulfillment process.

When you place an order:

1. You select your preferred products, sizes, and colors.

2. You proceed to our secure checkout.

3. You enter the required billing, shipping, and payment information.

4. Stripe processes your payment transaction.

5. Once your order is successfully placed, you receive an order confirmation email.

Payment authorization or processing may be subject to additional verification by Stripe, your bank, or your card issuer.

If your payment cannot be completed, your order may remain incomplete until a successful payment is received.

5. Payment Processing Time

Payments are generally processed during checkout.

In some cases, additional verification may be required by the payment processor or card issuer.

Once your order is confirmed and payment has been successfully processed, we begin preparing your order according to our Shipping Policy.

Our standard fulfillment estimates are:

Order Processing: 1–3 Business Days

Shipping Time: 5–7 Business Days

Estimated Total Delivery: 6–10 Business Days

We offer FREE STANDARD SHIPPING on all eligible U.S. orders, with no minimum purchase requirement.

For more information, please review our Shipping Policy.

6. Payment Security and Fraud Prevention

To protect our customers and business, certain transactions may be reviewed for potential fraud or unauthorized activity.

Stripe and other relevant service providers may use security measures to identify suspicious payment activity.

Additional verification may be requested when necessary.

We reserve the right to temporarily delay or cancel transactions when there are reasonable concerns regarding:

• Unauthorized payment activity.

• Suspected fraudulent transactions.

• Invalid payment information.

• Failed payment authorization.

• Security-related concerns.

• Transactions that violate applicable laws.

If an order is canceled because payment cannot be verified or the transaction cannot be completed, any captured payment will be refunded in accordance with applicable payment processing requirements and laws.

We will notify affected customers when appropriate.

7. Order Cancellations and Payment Refunds

You may request a voluntary order cancellation or a size or color change within 24 hours of placing your order, provided the order has not already shipped. Size and color changes are subject to availability.

Eligibility is based on when you submitted your request, not when our team replies. This does not limit any cancellation or refund rights provided by applicable law.

Size and color changes requested during this period must be submitted before shipment and are subject to availability.

After 24 hours, standard cancellation and modification requests are no longer accepted.

This restriction does not affect cancellation or refund rights provided by applicable law.

Refunds for Canceled Orders

For orders successfully canceled within the permitted 24-hour period:

• A full refund will be issued for the canceled order.

• Refunds will be processed within 3–5 business days after cancellation confirmation.

• Refunds will be issued to the original payment method.

• Your bank or card issuer may require additional time to display the refunded amount.

If the original transaction has not yet been captured, the payment authorization may be released rather than processed as a conventional refund.

For additional details, please review our Cancellation & Order Changes Policy.

8. Returns and Refund Payments

JerseyZenith offers a 30-Day Return & Refund Policy for eligible purchases.

Customers may request a return within 30 calendar days of receiving their order.

Standard returns must meet the applicable eligibility requirements, including that products remain unused, unworn, unwashed, and in their original condition.

Different requirements apply to defective, damaged, or incorrectly delivered products.

Refund Timeline for Approved Returns

Our standard refund process includes:

• Return Inspection: Generally 3–5 business days after receiving the returned product.

• Refund Processing: Generally 5–10 business days after refund approval.

• Payment Provider Processing: Additional time may be required for the refund to appear on the original payment account.

Refunds are issued to the original payment method whenever possible.

Any shorter timeframe required by applicable law will take precedence.

For complete information, please review our Return & Refund Policy.

9. Failed or Declined Payments

A transaction may be declined for several reasons, including:

• Insufficient funds.

• Incorrect payment details.

• Expired payment cards.

• Bank security restrictions.

• Failed payment authentication.

• Transaction limits.

• Temporary payment processing issues.

If your payment is declined, we recommend:

1. Double-checking your payment details.

2. Confirming that your card has sufficient available funds.

3. Contacting your bank or card issuer.

4. Trying another payment method available at checkout.

5. Contacting our customer support team if the issue continues.

JerseyZenith cannot override payment decisions made by your bank or payment provider.

10. Duplicate or Unauthorized Transactions

If you believe you were charged more than once for the same order or notice an unauthorized transaction, please contact us immediately.

Email: support@jerseyzenith.com

Please include:

• Your full name.

• Your order number, if available.

• The transaction date.

• The transaction amount.

• A brief description of the issue.

Do not send complete credit card numbers, card security codes, or sensitive banking credentials by email.

Our customer support team will review the available transaction records and assist with an appropriate resolution.

If you suspect unauthorized use of your payment card, we also recommend contacting your bank or card issuer promptly.

11. Payment Disputes and Chargebacks

If you experience a payment-related issue, we encourage you to contact our customer support team so we can help resolve the matter.

Common concerns may include:

• Unrecognized charges.

• Duplicate payments.

• Incorrect transaction amounts.

• Missing refunds.

• Order fulfillment issues.

You may also contact your bank or card issuer to exercise applicable payment dispute rights.

If a payment dispute or chargeback is initiated, JerseyZenith may provide relevant transaction information, order confirmations, shipping records, and customer communications to Stripe or the appropriate financial institution.

Disputes will be handled according to applicable laws, card network rules, and payment provider procedures.

Nothing in this policy restricts your legal right to dispute an unauthorized or incorrect charge.

12. Taxes and Additional Charges

Applicable sales taxes, if any, will be calculated or disclosed during checkout in accordance with relevant tax requirements.

The total amount payable will be displayed before you confirm your purchase.

JerseyZenith offers free standard shipping on eligible U.S. orders.

We do not charge additional standard shipping fees for these orders.

Your bank or card issuer may independently impose transaction-related fees, which are outside our control.

13. Privacy and Payment Information

We respect your privacy and handle personal information in accordance with our Privacy Policy.

Payment-related information may be shared with Stripe and other relevant service providers when necessary to:

• Process transactions.

• Verify payments.

• Prevent fraud.

• Issue refunds.

• Manage payment disputes.

• Meet applicable legal obligations.

For more information about the handling of personal information, please review our Privacy Policy.

You may also review Stripe's privacy information through its official website.

14. Changes to This Payment Policy

JerseyZenith may update this Payment Policy to reflect changes in:

• Available payment methods.

• Payment processing services.

• Security practices.

• Refund procedures.

• Applicable laws and regulations.

Any updates will be posted on this page with a revised "Last Updated" date.

Changes will not retroactively remove rights associated with previously completed purchases.

15. Contact Information

If you have any questions about payments, transaction security, refunds, or billing, please contact our customer support team.

JerseyZenith

Business Address:
302 E Las Vegas St
Colorado Springs, CO 80903
United States

Customer Support Email:
support@jerseyzenith.com

Website:
https://jerseyzenith.com

We are committed to providing a transparent and secure payment experience.

Thank you for shopping with JerseyZenith.

Your Team. Your Colors. Your Passion.